FAQ
Are you a trader or manufacturer?

A:  We are manufacturer. Our manufacturing base is located in Huangpu County, Zhongshan City, Guangdong Province, P.R.China.

Visit our factory

Q: Can you arrange a pickup from airport or train station if I visit your factory?

A: Yes. Kindly let us know a couple of days in advance.

OEM or ODM services?

Q:  Can you offer OEM or ODM services per our requirements?

A: Yes, of course.

Payment Terms

Q: What is your payment terms ?

A: 30% downpayment by T/T, the balance paid by T/T before shipment or LC at sight.

Delivery Time

Q: What is the delivery time?

A: Generally 21-35 days after receipt of downpayment.

Training on products

Q: Can you offer training for us if we buy your products?

A: Yes, of course. We can offer training at our manufacturing base.

Warranty

Q: What is the warranty for your products?

A: We offer 1 year warranty for our products. In practices, as we are unable to go abroad to do after-sale services, we generally offer spare parts as warranty instead.

Why to buy from us?

Q:Why should we buy from you?

A:  We are manufacturer with 20 years experiences in making water heater, combi boilers, range hoods, gas hobs, integrated stove, electric storage water heater. Our products are well known in the industry for superior and stable quality. We have good understanding of the demands of the industry.

Secondly, we have strong R&D capability. We are able to develop goods per customers’ requirements.

Thirdly, long years in-depth development in this industry, we not only make some critical parts ourselves, but we also have a mature and responsive supply chain.

Besides, we have proven quality control system. We strictly inspect incoming materials and products before ex-works. We have many inspection and test equipment to help test our quality.

Finally, our production capacity is 500000 units per month.


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